FAQs

Frequently Asked Questions

What are the purchase option for Gift Boxes?

All Gift Boxes can be purchases One-Time. Depending on the Gift Box you select you can also since up for a subscription and save. Details will be on each Gift Box Page.

How Do I Select My Items?

You don't need to!! Our boxes are fully selected and curated for you! We offer many additional enhancements; if you'd like to further make your Maine Made Gift Box special!

Can I change the items in the current box?

Unfortunately, no - we aren't able to offer substitutions in our boxes. We aim to give a great selection and stay away from common allergens or other reasons for substitutions. Unfortunately, we dont offer a gluten free option of Maine Made items. Too few choices :(

Do you ship to Military or International Addresses?

We ship worldwide including all US Military Bases.If we can be part of brightening the day of our military families – it would make us so happy. Unfortunately we can't accept international orders on this website- if you have an international shipment; just call us at 888-726-9377.

Yes! If you'd rather order over the phone, simply call direct Monday - Friday 9AM-5PM EST at 888-726-9377 or email at: Support@SeasonalMaine.com

Can I upgrade/downgrade anytime?

Yes. You can change your subscriptions at any time 48 hours priors to shipping. 100% Guaranteed.

When Will I Get My Box? How will I know it's sent?

We ship fast – we have to keep the whoopie pies fresh! 🙂 All packages ship Priority through the US Postal Service and UPS. In addition, you will receive an email with a tracking number once your order has shipped.

How do I update shipping info, payment details, or cancel a subscription?

1/ Send us an email to Support@SeasonalMaine.com 2/ call 888-726-9377 & we'll update for you. or 3/ Click here to LOGIN to your account:

https://seasonalmaine.cratejoy.com/customer/login

Can I call you with an order?